Teller I
4.
0 Full-time 2 days ago Full Job Description Description:
Position Purpose:
Build, maintain and strengthen customer relationships through efficient, professional, friendly and personalized customer service while processing customer transactions.
Job Duties and
Responsibilities:
Process accurate transactions such as deposits, withdrawals, or payments, resolve complaints or account discrepancies, and answer questions.
Maintain and balance cash drawers and reconcile any discrepancies.
Greet customers with a professional and friendly demeanor.
Maintain knowledge of and ensure compliance with applicable regulatory requirements and internal policies and procedures.
Log referrals and customer feedback through internal system on a regular basis.
Handle currency, transactions, and confidential information in a responsible manner.
Maintain and demonstrate knowledge of current bank products and services in order to provide accurate guidance and cross sell to customers.
Meet Personal SMART Goals.
Complete annual training as required.
Participate in bank/community activities.
Other duties as assigned.
Requirements:
Skills and Abilities Required:
High level of professionalism.
Interpersonal/service-oriented skills and aptitude.
Ability to build professional relationships with coworkers and customers.
High integrity and outstanding work ethic; ability to maintain confidentiality is a requirement.
Ability to make timely, accurate and quality decisions.
Excellent written and oral communication skills as well as the ability to read and understand policies and procedures.
Strong attention to detail.
Strong computer skills; working knowledge of Microsoft Word, Excel and Outlook.
Proactive; desire to identify opportunities rather than react to problems.
Ability to respond in a fast paced, fluid environment while maintaining a service-oriented mindset and excellent organizational skills.
Strong sense of initiative; self-motivated.
Ability to provide guidance to less experienced tellers.
Experience and Education Requirements:
Minimum one (1) year cash handling experience, preferred.
Minimum one (1) year customer service experience, preferred.
High school diploma, or equivalent.
Physical Requirements:
Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent stooping, bending and walking.
May occasionally lift up to 25 pounds which may include the need for independent mobility:
bend, reach, or kneel.
Visual and auditory skills are required.
May be required to work some evenings and/or weekends as necessary.
Firstar Bank is proud to be an Equal Opportunity Employer:
EEO/M/F/Disabled/Vets.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Full-time 2 days ago Full Job Description Description:
Position Purpose:
Build, maintain and strengthen customer relationships through efficient, professional, friendly and personalized customer service while processing customer transactions.
Job Duties and
Responsibilities:
Process accurate transactions such as deposits, withdrawals, or payments, resolve complaints or account discrepancies, and answer questions.
Maintain and balance cash drawers and reconcile any discrepancies.
Greet customers with a professional and friendly demeanor.
Maintain knowledge of and ensure compliance with applicable regulatory requirements and internal policies and procedures.
Log referrals and customer feedback through internal system on a regular basis.
Handle currency, transactions, and confidential information in a responsible manner.
Maintain and demonstrate knowledge of current bank products and services in order to provide accurate guidance and cross sell to customers.
Meet Personal SMART Goals.
Complete annual training as required.
Participate in bank/community activities.
Other duties as assigned.
Requirements:
Skills and Abilities Required:
High level of professionalism.
Interpersonal/service-oriented skills and aptitude.
Ability to build professional relationships with coworkers and customers.
High integrity and outstanding work ethic; ability to maintain confidentiality is a requirement.
Ability to make timely, accurate and quality decisions.
Excellent written and oral communication skills as well as the ability to read and understand policies and procedures.
Strong attention to detail.
Strong computer skills; working knowledge of Microsoft Word, Excel and Outlook.
Proactive; desire to identify opportunities rather than react to problems.
Ability to respond in a fast paced, fluid environment while maintaining a service-oriented mindset and excellent organizational skills.
Strong sense of initiative; self-motivated.
Ability to provide guidance to less experienced tellers.
Experience and Education Requirements:
Minimum one (1) year cash handling experience, preferred.
Minimum one (1) year customer service experience, preferred.
High school diploma, or equivalent.
Physical Requirements:
Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent stooping, bending and walking.
May occasionally lift up to 25 pounds which may include the need for independent mobility:
bend, reach, or kneel.
Visual and auditory skills are required.
May be required to work some evenings and/or weekends as necessary.
Firstar Bank is proud to be an Equal Opportunity Employer:
EEO/M/F/Disabled/Vets.
Estimated Salary: $20 to $28 per hour based on qualifications.
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